Frequently Asked Questions
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Choosing the Right Books
It depends on your child’s reading level.
You can:
- browse book samples and free digital books
- learn more on the page “How to Choose the Right Books and Reading Level?”
- take the reading level quiz — coming soon
Yes. Samples and previews are available on the product pages as well as in our digital library. Subscribe to our newsletter to receive a free PDF.
- Samples are available on the product pages
- Free digital books are available in the library for every reading level
- Subscribe to our newsletter to receive a free PDF
From the simplest to the more complex:
- Les syllabes
- Préparation 1
- Introduction 1
- Consolidation 1
- Les animaux 1
- La vie de Luca
- Poèmes bizarres
- Introduction 2
- Consolidation 2
- Les animaux 2
- Animaux de la ferme
- Nao le ninja
- Moments de la journée
- Poèmes bizarres 2
- Introduction 3
- Animaux 3
- Luna la petite lune
- Animaux au Québec
- Introduction 4
- Animaux aquatiques
- La nouvelle vie d’Ymed
- Clémence au temps du coronavirus
- Clementine in Quarantine
- Pommier de classe
Starting point varies based on your child.
- Étape par étape: gradual progression with 1 sound per book. Ideal for classrooms, independent reading, or children with reading difficulties.
- Express: faster progression with several sounds per book. Ideal for home reading, reading with an adult, or independent reading for more confident readers.
Orders and Shipping
A confirmation email is sent:
- when the order is placed
- when the order is processed
- when the package is shipped
Please check your spam or junk folder.
Please check your spam or junk folder.
It is also possible that there was a mistake in the email address entered.
Visit My Account to view your order details.
Normal delivery times:
- Canada: 4 to 12 days
- France: orders are shipped through Amazon.fr with Amazon delivery times
Visit My Account to track your order.
Yes. Orders may be shipped in multiple packages and from different warehouses. It is normal to receive some books before the others. The rest of your order should arrive shortly.
Tracking is not available for most orders in order to keep shipping costs affordable.
Tracking is available:
- for orders of 3 series or more
- shipped within Canada
If the order has not been shipped yet:
- contact us quickly
- we may be able to modify the address
If the order has already been shipped:
If the address is incorrect:
- the package will be returned to us
- we can resend it or refund the order
In both cases, shipping fees must be paid again.
The books are:
- written in Quebec
- printed in Quebec or China
European readers also collaborate to ensure international French.
Books are stored and shipped from Montreal or Toronto for Canadian orders. In France, orders placed through Amazon.fr are shipped directly by Amazon France.
We currently ship to:
- CANADA
- FRANCE exclusively through Amazon.fr
Unfortunately, we do not currently ship to other countries. However, you can enjoy our books worldwide through our digital platform.
Refunds and Promotions
Yes, if the books:
- are returned
- are in perfect condition
We keep our prices low all year long to make the books accessible.
Therefore, we rarely offer promotions.
However, we do occasionally offer special promotions throughout the year. Subscribe to our newsletter to stay informed about discounts and new releases.
Content, Teaching Approach, and Book Quality
The books mainly follow a phonics-based progression:
- simple syllables to complex syllables
- foundation of the Introduction series
Some books also use sight words (useful words) to support comprehension.
The books are:
- simple and complete stories
- easy-to-read
- Express Collection: No. All letters are printed in black.
- Étape par étape Collection: Yes, for the J'apprends series.
The books use:
- print letters
- lowercase letters
- uppercase letters only when necessary
Samples are available online.
No. All stories are original.
The English version of Clémence During Coronavirus was written alongside the French version.
All books will gradually be upgraded to laminated or thicker versions for better quality at the same affordable price.
However, some titles may still be available in older paper editions during the transition.
If a cover option is available on the product page, choose the laminated version if you want sturdier books for classroom or intensive use.
If there is no cover option available, it means the book has already been upgraded to the sturdier version.

